We’re often asked by clients where they can get help or support with Google Analytics.
Either they want an answer to a question (support) or want to learn more about Google Analytics and how it might be of use to them in their day-to-day work or as part of their regular business analysis (training).
Google provide some excellent FREE tools and services for this very purpose which you can access using the links below.
Analytics Academy offers free, online courses on Google Analytics and other data analysis tools. You can use Analytics Academy to prepare for the Google Analytics Individual Qualification (IQ) exam – an industry recognized qualification.
Analytics YouTube Channel
The Google Analytics YouTube Channel offers videos on a number of different data analysis topics.
Google Analytics Blog
The Google Analytics Blog has articles on topics ranging from new features to analytics advice to upcoming industry events. You can click on topical labels to easily find what you need.
Analytics Help Center
The Analytics Help Center (the current page) documents all aspects of using Google Analytics including how to get started, best practices for analysis, and troubleshooting.
In-product Analytics Help Search
The Help Center Search in Google Analytics lets you look up support information from within the user interface. To access Help Search, click Settings in the upper-right corner and select Help.
In-product Contextual Help
You can activate contextual help articles and videos from within the the user interface. Click the icon to the right of the sampling setting pulldown menu. Please note that this is not available in all reports.